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Ben Mishkin
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Ben Mishkin

Engineering

Inworld AI

3.9
Austin, TX, United States~22.4 yrs in the field
DevOps
Software Development
Cloud Engineering
Cloud Architecture
Enterprise Architecture
AWS Cloud
Full-stack
AWS DevOps
Migration Engineering
AWS Solutions
Site Reliability
Interim CTOs
Code Review
AWS
AWS RDS
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About

Ben is a seasoned engineering leader with 20 years of experience in cloud infrastructure, operations, DevOps, and SecOps. He specializes in ML/AI and LLMs and holds certifications in AWS and GCP. He has led teams across various industries, including healthcare, social networks, eCommerce, and video games. With computer science, machine learning, and finance expertise, Ben has HIPAA, PCI, and SOC2 compliance experience. He excels in writing code, buildouts, operations, and migrations.

Experience

About 22.4 yrs of professional experience, estimated from the roles below (overlaps counted once).

  1. DevOps Consultant

    SID3CAR CO

    Jan 2024Present

    Architected and implemented database anonymization pipeline for UTA and Development. Enhanced Ruby on Rails and updated dependencies for legacy projects. Analyzed, reconfigured, and monitored multithreaded server implementation for scale and resiliency.

  2. Head of TechOps and SRE

    Inworld AI

    Jan 2024Jan 2024

    Deployed and managed Argo CD for multiple environments, multi-cloud deployments, and microservice architecture. Led technical implementation efforts while also providing leadership in a split of 70% technical work and 30% leadership responsibilities. Migrated ML services from one cloud provider to another cloud provider. Improved and organized Terraform code and modules, integrating CI/CD with Terragrunt and GitHub Actions. Refactored main code deployment from manual monolithic build to GitOps CI/CD.

  3. Senior Director, ML Operations and Platform

    Anthem.AI/Elevance Health

    Jan 2020Jan 2024

    Led both technical implementation and leadership initiatives with a balanced split of 50% each. Architected cloud infrastructure, security, tools, and DevOps for a commercializable ML and AI division. Recruited and trained 20 infrastructure, DevOps, and security engineers to manage cloud infrastructure, CI/CD, and toolsets. Scaled a CI/CD deployment platform leveraged by 125 software engineers. Coordinated with business, technical, compliance, security, and legal stakeholders to deliver targeted platform requirements. Led a 3-year cloud architecture and cloud infrastructure platform buildout for 10+ ML/AI and GenAI projects on AWS and GCP.

  4. Senior Director, ML Operations and Platform

    Anthem.AI/Elevance Health

    Jan 2020Jan 2024

    Led both technical implementation and leadership initiatives with a balanced split of 50% each. Architected cloud infrastructure, security, tools, and DevOps for a commercializable ML and AI division. Recruited and trained 20 infrastructure, DevOps, and security engineers to manage cloud infrastructure, CI/CD, and toolsets. Scaled a CI/CD deployment platform leveraged by 125 software engineers. Coordinated with business, technical, compliance, security, and legal stakeholders to deliver targeted platform requirements. Led a 3-year cloud architecture and cloud infrastructure platform buildout for 10+ ML/AI and GenAI projects on AWS and GCP.

  5. Principal Consultant

    MFT

    Jan 2007Jan 2022

    Built an in-house custom accounting and ERP platform. Developed a streaming video application and marketplace. Improved and managed an employee perks delivery application. Refactored a social networking application from PHP to Ruby on Rails. Supported a nonprofit home equity insurance program.

  6. Engineering Manager

    BigCommerce

    Jan 2018Jan 2020

    Managed 3rd-party applications and themes team and migrated themes billing to an integrated platform. Hired and trained additional managers and five engineers. Extended a billing platform to support a 3rd-party resale integration. Architected a billing platform with SOA decomposition.

  7. VP of Engineering

    Dropcountr

    Jan 2017Jan 2018

    Worked with the CEO to build a scalability strategy and revamp the client onboarding roadmap. Converted a data ingestion ETL to queue-based Sidekiq architecture. Rebuilt native mobile apps in React Native targeting iOS and Android platforms. Recruited and hired lead front- and back-end developers.

  8. Leader, Technology Operations

    Scout RFP

    Jan 2016Jan 2017

    Managed the AWS infrastructure, DevOps, security, and compliance for 13-person US and Latvia teams. Partnered with the VP of engineering to refactor agile work, CI, and planning tools. Migrated the legacy architecture to AWS RDS, Elastic Beanstalk, ElastiCache, Elasticsearch, and CloudFront. Envisioned, communicated, and executed strategic security and scalability plans.

  9. Chief Technology Officer

    Diagnotes

    Jan 2014Jan 2016

    Extended the API to support client-driven events and external calls. Integrated with clients' electronic medical records systems. Deployed and managed the VPN connectivity to our client's systems. Managed the development pipeline and overall product strategy. Delivered HIPAA-compliant secure messaging, medical records, and on-call scheduling. Recruited and hired developers, systems administrators, and a mobile team. Extended an application to multiple new revenue opportunities (mobile apps).

  10. Chief Technology Officer

    TheRegistrationSystem.com

    Jan 2011Jan 2014

    Architected and built a live e-ticket sales application (Ruby on Rails 3) in four weeks. Built a bidirectional API to support a multi-platform mobile application. Upgraded and extended the architecture to support high peak volume event sales. Recruited and managed the overseas development team

  11. Chief Technology Officer

    WhatNext

    Jan 2011Jan 2014

    Extended and maintained a healthcare-focused social networking application. Optimized Sphinx searching, the Redis cache functionality, and a new feature pipeline. Managed a remote team for incremental improvements.

  12. Chief Technology Officer | Co-founder

    Sagebit LLC

    Jan 2004Jan 2009

    Designed the business plan and raised capital for a tech consultancy. Hired and trained a team of six developers and four interns. Managed migration of social networking site from PHP to Ruby on Rails.

Interested in working with Ben?

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