About

Eric is a seasoned product leader—passionate about improving businesses at every stage. A former software engineer and analytics junkie, Eric built a $1.2 billion network/security business from scratch. He has created market leaders in new technology fields, revamped services in decline, and executed successful exit strategies for long-term underperformers. He excels at focusing a talented team's efforts to create amazing experiences.

Top Skills

21Skills
  • Cybersecurity20%
  • Scaled Agile Framework (SAFe)20%
  • TCP/IP20%
  • Unix Shell Scripting20%
  • Perl20%

Also works with

  • Encryption
  • Product Management
  • VoIP
  • Business Analysis
  • IT
  • C++
  • Internet of Things (IoT)
  • Wire
  • Financial Modeling
  • Security Planning
  • Public Safety
  • Amazon Web Services (AWS)
  • Windows
  • Wireless
  • Migration
  • Management Consulting

Experience

  1. Jan 2017 — Jan 2019

    Senior Product Director

    CenturyLink

    Built a 15-person team overachieving $1.6 billion annual sales/margin targets (exceeding industry CAGR by 2%). Launched the company’s first fully-digital (UX) VoIP offer: supporting unassisted app-initiated sales to self-service provisioning. Facilitated the transformation from underdog to NG911market leader integrating new i3 technologies, expanding into new markets and successfully migrating statewide networks. Served as the product owner for a $10 million agile IT investment which consisted of aligning a 200-member coalition to transform 500,000 customers to next-gen IP services. Developed IoT bundles, IP-enabling controls, refrigeration, and other systems in 10,000 pharmacy/supermarket locations.

  2. Jan 2009 — Jan 2017

    Product Director

    CenturyLink

    Grew annual internet, MPLS, and IT security revenues from $400 million to $1.2 billion in year four of a five-year plan. Incubated the first major service provider offer which generated substantial SD-WAN sales as an MPLS base replacement. Expanded the base by 20,000 customers/200,000 sites through new product development, virtualization, and industry-first pricing/business models. Exited four under-performing businesses; closing one, migrating one, and building virtualized services to replace the other two. Launched cloud security and DDoS offerings to replace traditional on-premise equivalents

  3. Jan 2006 — Jan 2009

    Program Manager, New Technologies

    Qwest Communications

    Incubated next-generation solutions for market delivery within 18 months by developed partnerships, conducting market trials, and creating analyst messages. Oversaw a $25 million development budget and 30+person team and created new VoIP, security, and cloud services. Launched federal-compliant mobility, wireless, and authentication services in support of large agency contracts.

  4. Jan 1990 — Jan 2006

    Software Developer and Manager

    Various Clients (including AOL, ANS, MCI/WorldCom)

    Built secure OS kernel, firewall, SMTP, and DNS applications in secure C/Unix environments. Developed multithreaded firewall applications to support high transaction volumes. Participated in internet engineering tasks force (IETF) on various topics including DNS and Send mail. Managed development teams of three-to-ten engineers.

Education

  • Bachelor's Degree in Systems Engineering and Computer Science

    University of Virginia - Charlottesville, VA, USA

    1983 - 1988

Ready to Bring Eric Onto Your Team?

Tell us about the role and we'll set up the engagement — a single specialist who works inside your team, your processes, your tools.

Hire EricTalk to Us