About
Osman is a seasoned technical lead with 20 years of experience leading SaaS and B2B software projects across global teams. He specializes in agile delivery, product strategy, and scaling development teams. Known for improving operational efficiency and launching high-impact products, he helps companies turn complex ideas into scalable solutions. He's overseen and coached teams ranging in size from 5 to 50 people and completed projects ranging in budgetary scale from $100,000 to $4 million.
Top Skills
- Software Development Lifecycle (SDLC)20%
- Analysis20%
- Design20%
- Projects20%
- Waterfall Methodology20%
Also works with
- Scope Management
- Schedule Optimization
- Cost Management
- Risk Analysis
- Stakeholder Management
- Conflict Resolution
- Subcontract Management
- Human Resources (HR)
- Team Building
- User Stories
- Story Mapping
- Scrum Master
- Product Owner
- Project Management Professional (PMP)
- Project Management
- IT Recruitment
- Leadership
- Minimum Viable Product (MVP)
- Microsoft Project Online
- Microsoft Project Server
- Training & Training Content Development
- Recruitment
- Product Roadmaps
- MySQL
- Collaboration
- Project Reporting
- Meetings
- Presentations
- Timelines
- Web
- Project Planning
- Estimation & Planning
- Business Analysis
- Business Process Flow (BPF)
- Recruiting
- Staffing
- Workflow
- Consulting
- IT Project Management
- Technical Project Management
- Project Timelines
- Software as a Service (SaaS)
- Project Estimation
- Technical Recruiting
- Project Management Office (PMO)
- Hybrid Project Management
- Software Development
- Agile Sprints
- Backlog Management
- Functional Requirements
- Functional Specifications
- Software Development Management
- Software Release Management
- Enterprise Software
- Web Project Management
- English
- Communication
- Issue Management
- Project Budget Management
- Project Tracking
- Status Updates
- Communication Management
- Web Applications
- Planning
- Project Scoping
- Data Integration
- Integration Tools
- Websites
- Requirements & Specifications
- Business Requirements
- Freelancing
- Agile Certified Practitioner
- PMI Agile Certified Practitioner (PMI-ACP)
- Feature Prioritization
- Mediation
- Negotiation
- User Requirements
- Feature Backlog Prioritization
- Sprint Planning
- Ideation
- Web Development
- Backlog Grooming
- Project Scheduling
- Web App Deployment
- HTML
- Analytical Thinking
- C#
- Certified ScrumMaster (CSM)
- Lean Startups
- Operations
- Progress Reporting
- Project Management Operations
- Startups
- Hiring
- Software Engineering
- Software Project Management
- Web App Development
- People Management
- Technical Hiring
- Digital Project Management
- Data Products
- Implementation
- Sprint Ceremonies
- Resource Management
- JSON
- Data Feeds
- Warehouse Management
- Risk Management
- Facilitation
- Strategic Planning & Execution
- Detail-oriented
- System Integration
- Business Operations
- Objectives & Key Results (OKRs)
- API Integration
- Database-driven Web App Development
- Dashboards
- Enterprise
- Project Coordination
- Process Analysis
- Troubleshooting
- Process Optimization
- User Interface (UI)
- Quality Management
- Scope of Work (SOW)
- Budgeting
- Stakeholder Engagement
- Coaching
- Best Practices
- Mentorship & Coaching
- Business to Business (B2B)
- Task Management
- Process Improvement
- Sprint Retrospectives
- Certified Project Manager
- Authentication
- Incident Management
- Documentation
- Enterprise SaaS
- New Product Rollout
- Project Management & Delivery
- Deployment
- Cross-functional Team Leadership
- Operational Efficiency Improvement
- Team Management
- Enterprise Project Management
- QA Testing
- Sprint Backlog
- Technical Documentation
- Process Documentation
- Web Platforms
- Business Transformation Project Management
- Digital Product Development
- Web & Mobile Applications
- Landing Pages
- Process Improvement Project Management
- Workflow Optimization
- Scheduling
- Business Process Improvement (BPI)
- Technical Product Management
- Feasibility
- Internet of Things (IoT)
- Capability Maturity Model Integration (CMMI)
- Product Management
- Agile Program Management
- International Projects
- Online Payments
- Program Management
- PMO
- SaaS
- Technical Support
- Business Process Management (BPM)
- Management Consulting
- Discovery
- Discovery Workshops
- IT Consulting
- Business Process Analysis
- Training
- Software QA
- Quality Control (QC)
- Quality Assurance (QA)
- Content Management Systems (CMS)
- Learning Management Systems (LMS)
- Google Apps
- Sprints
- Mobile Applications
- Mobile
- Hardware
- JavaScript
- CRM Systems
- Platforms
- Analytics
- Data Management Platforms
- Product Ownership
- Roadmaps
- Booking Systems
- Wireframing
- Lean Product Development
- Agile Coaching
- Distributed Team Management
- Website CMS
- Node.js
- VM
- Python
- Digital Design
- Project Portfolio Management (PPM)
- Inventory Management
- Order Management
- Human Resource Management Systems (HRMS)
- IT Infrastructure
- Business to Consumer (B2C)
- Data Privacy
- Product Design
- ClickUp
- Digital Transformation
- AngularJS
- Customer Data Platform (CDP)
- Notion
- Airtable
- Business Delivery Management
- Apps
- PHP
- MongoDB
- Angular
- Java
- API Gateways
- Cybersecurity
- RFID
- jQuery
- .NET
- APIs
- Spring
- Mobile Apps
- Smartsheet
- IT Projects
- Requirements
- Reporting
- SaaS Product Management
- Technical Program Management
- Product Launch
- React
- React Native
- eCommerce
- eCommerce Platforms
- Customer Journey
- Machine Learning
- User Experience (UX)
- Software Design
- Integration
- Design Sprints
- Embedded Hardware
- Fitness
- Mobile UI
- Mobile UX
- Legal Technology (Legaltech)
- Crypto
- Django
- Electron
- Finance
- Marketing
- Sales
- Web3
- Videos
- Gaming Platforms
- Scaled Agile Framework (SAFe)
- Life Science
- Product Strategy
- Customer Feedback
- Key Performance Indicators (KPIs)
- Speech Recognition
- Artificial Intelligence (AI)
- Product Development
- Executive Reporting
- Manufacturing
- Software Sales
- Property Management
- Vacation Rental Management
- Cloud Platforms
- Director of Product
Experience
Jan 2024 — Present
Chief Technology Officer
Deeptech Software, Türkiye
Defined and executed the company’s overall technological strategy to align with long-term business goals. Led digital transformation initiatives for clients, improving operational efficiency and product scalability. Managed cross-functional engineering and product teams to ensure the timely delivery of software projects. Oversaw the development of AI-driven solutions, including dialogue-based AI, speech recognition, and facial recognition systems. Enhanced client satisfaction by modernizing legacy systems and improving customer engagement through tech-driven innovation.
Jan 2021 — Jan 2024
Director of Program and Product Management
eZLO
Directed global teams across multiple time zones for a SaaS and IoT smart home platform, reporting directly to the CEO. Launched nine new products, increasing annual product revenue by 15%, and significantly improved NPS by 10% through continuous product feedback loops. Implemented agile delivery practices across all departments, improving development efficiency by 25% and reducing overhead by 40%. Fostered a strong product and engineering culture that emphasized cross-team collaboration, rapid iteration, and customer-centric design. Built and scaled program and product management functions from the ground up for a company of 100+ employees.
Jan 2015 — Jan 2021
Agile Project & Program Manager
AdvenSIS Software Solutions
Led over 10 agile software projects. Recruited staff for the company and trained them, as well as coached agile autonomous development teams. Managed a first-of-its-kind IT program in the Turkish Ministry with a budget of $4 million; it was the first on-premise cloud transition and cybersecurity center (SOC) project among the government agencies. Delivered the IT program 2% ahead of schedule and 5% under budget. Gave over 1,000 hours of project management training covering project and program management, Agile (Scrum) project management, PMP certification preparation, and Microsoft Project and Project Server
Jan 2014 — Jan 2015
Agile Program Manager
Comodo Security Solutions
Worked as agile program manager of a SaaS product (a cloud-based IT management platform) while reporting directly to the VP of engineering. Coached six teams (consisting of three development teams, one DevOps, one product, one support) in three time zones on agile practices; also contributed to roadmap planning and engineering architecture. Published five free apps, created an app store, and published the first paid app in that store in eight month
Jan 2012 — Jan 2014
Trainer | Project Consultant
Proje Egitim Merkezi
Joined the company as a project management trainer and consultant and became the training lead of 12 members in six months. Later, I established the Ankara branch of the training company. Managed a 2-million budget which involved a 50% market share increase in 1.5 years, coordination and management of three branches with 20 workers and 12 trainers, government tender proposals, customer quotes, and billing management. Gave over 3,000 hours of PMP and Agile project management training to clients, including some of Turkey's biggest commercial and governmental organizations. Coached enterprises in different sectors such as telecom, retail, and defense on the Agile methodology.
Jan 2011 — Jan 2012
Program Manager
Locksmith Software Technologies
Opened a city branch of a software company, recruited a team of 20 including technical and non-technical staff, and set up all the company's processes. Managed one of the biggest ERP programs—5% ahead of schedule and 18% under budget—in Turkish municipalities (Dynamics AX ERP project with trade and logistics, financials, HR, fixed assets, and supply chain management). Served as a software architect, creating a custom web-based sports facility management system and RFID tag reading integration handling over 30,000 transactions per month used in 34 locations and a 300,000+ customer base. Served as a software architect for an eCommerce and reservation system with over 1,000,000 monthly users.
Jan 2005 — Jan 2011
Project Manager
Locksmith Software Technologies
Founded a software company while in college and grew the company to 40 engineers in five years with a more than US$6 million revenue. Set up the software development processes, established standards according to CMMI Level 3, and became certified in one year with a team of 40. Managed over 20 software projects as the first responsible project manager in six years with a diverse sector distribution this included warehouse management, inventory tracking, eCommerce, legal process, ERP, mobile apps, and Kiosk software
Education
Bachelor's Degree in Computer Science
Bilkent University - Ankara, Turkey
2001 - 2006
Certifications
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute (PMI)
Feb 2017 — Jan 2023
Professional Scrum Master Level I (PSM I)
Scrum.org
Feb 2016
Project Management Professional (PMP)
Project Management Institute (PMI)
Jan 2010
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