About
Shirley is a product and UX designer with six years of designing impactful customer experiences. She is skilled in design thinking, product-system design, UX framework, and interaction design. She has been building digital products and designing prototypes for leading Fortune 500 companies by leveraging the human-centered design approach. Shirley has a strong design background with a master's degree from the University of Washington and graduated from the School of Design at Harvard University.
Experience
About 9.2 yrs of professional experience, estimated from the roles below (overlaps counted once).
- Jan 2020Present
Senior UX Designer
Publicis Sapient
Designed IQOS.JP website used by 5-6 million users in the country. Built the design library for Japan's most extensive electronic cigarette company, including colors and typography, design elements, and other guidelines. Created the UX strategy on the LINE platform for Louis Vuitton and identified potentials for their digital sales in their Japanese market.
- Jul 2019 – Sept 2020
UX Designer
Designit
Created a new service journey for the biggest real estate company in Japan, Mitsubishi real estate, to improve their sales apartment process. Designed a digital art archive for Keio University's art department used by 40,000 students and the faculty. Redesigned digital applications to provide a better service experience for clients like Honda, Sony, and Omron.
- Apr 2017 – Sept 2019
Experience Designer
Gensler
Identified technology solutions for spatial interface and applications for Estee Lauder Japan. Created user stories and customer journeys for Starbucks and Uniqlo global flagship stores. Produced experience strategy cards and experience index for Gensler's internal research projects.